Updates

Updates on the Coronavirus

The Latest: Pacific Edge Dental Laboratories is open and here to serve you. We are resolute in protecting our customers and team through proactive preventive measures that reflect health agencies’ guidelines. If you’re planning to temporarily close your office due to COVID-19, we can help you prevent unforeseen delivery delays. Please give us a call at 800-889-9323 to provide an alternative mailing address.

Manager's Note

Posted March 19, 2020

Dear Doctor,

Healthcare providers around the world are facing the challenges of the coronavirus. We know your work as a clinician means you’re not just tuned in to the day’s headlines. You’re up close, charged with turning uncertainty into clarity for your family, friends, patients and staff members.

We stand with you. Pacific Edge Dental Laboratories is open and completing case orders. And we’re upholding key preventive measures, in step with global health agencies’ best guidance.

From the moment cases arrive at the lab, our team has long followed rigorous disinfection procedures. We have increased our disinfection measures still further, to ensure even greater peace of mind for our customers and our team members.

We have asked employees to additionally safeguard their own health and others’ well-being by remaining home if they feel sick. Employees’ temperatures are being verified through daily screening prior to work.

Some dentists have asked if urgent cases can still be fulfilled. Our team remains available to support you and your patients who require emergency dental care.

We will continue to vigilantly track coronavirus updates and follow health experts’ guidelines, just as you and your staff members are. As always, our customer service representatives are available at 800-889-9323.

Sincerely,

Miguel Mendoza
Manager, Operations

Resources