Shipping
No Charge for Shipping
There is no charge for one inbound and one outbound shipment per case. Additional overnight shipments for die trims, metal try-ins and reshades to a new shade will be charged to your account at $9 each way (contiguous U.S. only; shipping charges apply for Alaska, Bahamas, Bermuda, Canada, Hawaii, Puerto Rico and Virgin Islands). A $9 inbound shipping charge per box applies to Pacific Zirconia copings.
To save money on shipping, combine multiple cases into one box. All cases returned via overnight courier service; Monday-Friday deliveries only. Overnight delivery may not be available in certain rural areas.
Call 1-800-889-9323 to schedule RUSH cases before sending. Four-day rush service for crowns & bridges is an additional $18 per unit. Two-day rush service for crowns & bridges is an additional $45 per unit. Rush charges subject to change during holidays.
Shipping Information for Alaska, Hawaii and Puerto Rico
- US Priority Mail
Shipments typically arrive at the lab in 2-3 business days. We recommend placing your sealed case box in a Priority Mail Bag (available from your post office). Then, affix our pre-paid US Priority Mail label to the outside. These labels are provided at no charge from the lab. - FedEx
Shipments are overnight from most areas.
Alaska $45.00 — Hawaii $25.00 — Puerto Rico $60.00 - DHL (Puerto Rico only)
Shipments are overnight from most areas. $75.00 - UPS
UPS does not offer indirect billing service. However, you are welcome to set up your own UPS account, after which you claim responsibility for all shipments and charges.
- US Priority Mail
Shipments will arrive at your office in 2-3 business days. Each shipment is bar coded with a tracking number to anticipate final arrival. $6.00 - FedEx
Shipments are overnight to most areas.
Alaska $45.00 — Hawaii $25.00 — Puerto Rico $60.00 - DHL (Puerto Rico only)
Shipments are overnight to most areas. $25.00 - UPS
UPS BLUE:
Shipments will arrive on second business day in most areas.
Alaska $15.00 — Hawaii $15.00 — Puerto Rico $15.00
UPS RED:
Shipments are overnight in most areas.
Alaska $15.00 — Hawaii $15.00 — Puerto Rico $15.00
Daily Case Update
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Digital Impression
47%*
Reduction in crown remakes due to margin issues
32%*
Reduction in crown remakes due to fit issues
34%*
Reduction in crown remakes due to occlusion issues
Save $20 per unit off the list price
When you transmit a digital impression and request a model-less restoration, we deduct the cost of the model and die work, saving you $20 off the list price (call or email for fee schedule). You’ll also save $40 off the per unit list price of Inclusive Custom Abutments or screw-retained implant crowns. This eliminates any possibility of rotational error that can occur with silicone impressions.
No inbound impression shipping cost and quicker case turnaround
Your cases are transmitted electronically via the Internet, so you save on the cost of overnight inbound shipping ($7). Plus, your monolithic BruxZir® Solid Zirconia, IPS e.max®, Inclusive Custom Abutment or implant case can be fabricated and shipped back to your office in as little as two days.
*Data is based on 28,000 BruxZir model-less single crowns manufactured digitally from January 1, 2014 to October 31, 2014.
We Accept Most Major Digital Impression Systems
FAQ
Call 1-800-889-9323 and a customer service representative will schedule a pick-up for you.
If you need shipping materials such as FedEx airbills, USPS Priority Mail pre-paid shipping labels, bags, case boxes, Rx forms or other supplies, our customer service representatives will be happy to assist you. To order:
Email: mail@pacificedgelab.com
Call: 1-800-889-9323
Fax: 1-800-229-3295
Option 1: Click here to email us and request a copy of your invoice.
Option 2: Call our Accounting Department at 1-888-336-1885.
Do not pay the invoice from FedEx. Call 1-800-889-9323 and scan or fax the invoice to Pacific Edge Dental Laboratories at 1-800-229-3295.