Shipping

Shipping

Shipping and Handling

All inbound and outbound shipments via USPS are free (rates for Alaska, Hawaii and Puerto Rico are listed below). Please allow 2-5 business days for shipments to arrive.

To save money on shipping with FedEx, combine multiple cases into one box. All cases returned via overnight courier service; Monday-Friday deliveries only. Overnight delivery may not be available in certain rural areas.

RUSH shipments accrue additional charges. Rush charges subject to change during holidays. Call 1-800-889-9323 to schedule rush cases before sending.

Shipping Information for Alaska, Hawaii and Puerto Rico

  • USPS Business Reply Mail Shipments typically arrive at the lab in two to three business days. Alaska $15.00 — Hawaii $15.00 — Puerto Rico $15.00
  • FedEx Shipments are overnight from most areas. Alaska $15.00 — Hawaii $25.00 — Puerto Rico $60.00
  • DHL (Puerto Rico only) Shipments are overnight from most areas. $75.00
  • USPS Business Reply Mail Shipments will arrive at your office in two to three business days. Alaska $15.00 — Hawaii $15.00 — Puerto Rico $15.00
  • FedEx Shipments are sent overnight to most areas. Alaska $15.00 — Hawaii $25.00 — Puerto Rico $60.00
  • DHL (Puerto Rico only) Shipments are sent overnight to most areas. $75.00

Daily Case Update

Daily Case Update

Find a Dropbox

Fedex
USPS

Or call us at 1-800-889-9323

Track Your Shipping

fedex logo
usps logo

Digital Impression

40%*

Reduction in crown remakes caused by margin issues

33%*

Reduction in crown remakes caused by fit issues

27%*

Reduction in complaints of high occlusion

Save $20 per unit off the list price

When you transmit a digital impression and request a model-free restoration, we deduct the cost of the model and die work, saving you $20 off the list price (call or email for fee schedule). You’ll also save $40 off the per unit list price of custom abutments or screw-retained implant crowns. This eliminates any possibility of rotational error that can occur with silicone impressions.

No inbound impression shipping cost and quicker case turnaround

Your cases are transmitted electronically via the Internet, so you save on the cost of overnight inbound shipping ($9). Plus, your monolithic BruxZir® Zirconia, IPS e.max®, custom abutment or implant case can be fabricated and shipped back to your office in as little as two days.

*Data based on 12,000 BruxZir model-free single posterior crowns manufactured digitally from Aug. 1, 2015, to Jan. 19, 2016.

We Accept Most Major Digital Impression Systems

All third-party trademarks are property of their respective owners.

FAQ

Call 1-800-889-9323 and a customer service representative will schedule a pickup for you.

If you need shipping materials such as FedEx airbills, USPS Priority Mail pre-paid shipping labels, bags, case boxes, Rx forms or other supplies, our customer service representatives will be happy to assist you. To order:

Email: mail@pacificedgelab.com
Call: 1-800-889-9323
Fax: 1-800-229-3295

Option 1: Click here to email us and request a copy of your invoice.
Option 2: Call our Accounting Department at 1-888-336-1885.

Do not pay the invoice from FedEx. Call 1-800-889-9323 and scan or fax the invoice to Pacific Edge Dental Laboratories at 1-800-229-3295.

Schedule a Pickup

To schedule your case pickup call us

1-800-889-9323