Shipping
Shipping and Handling
All inbound and outbound shipments via USPS are free (rates for Alaska, Hawaii and Puerto Rico are listed below). Please allow 2-5 business days for shipments to arrive.
To save money on shipping with FedEx, combine multiple cases into one box. All cases returned via overnight courier service; Monday-Friday deliveries only. Overnight delivery may not be available in certain rural areas.
RUSH shipments accrue additional charges. Rush charges subject to change during holidays. Call 1-800-889-9323 to schedule rush cases before sending.
Shipping Information for Alaska, Hawaii and Puerto Rico
- USPS Business Reply Mail Shipments typically arrive at the lab in two to three business days. Alaska $15.00 — Hawaii $15.00 — Puerto Rico $15.00
- FedEx Shipments are overnight from most areas. Alaska $15.00 — Hawaii $25.00 — Puerto Rico $60.00
- DHL (Puerto Rico only) Shipments are overnight from most areas. $75.00
- USPS Business Reply Mail Shipments will arrive at your office in two to three business days. Alaska $15.00 — Hawaii $15.00 — Puerto Rico $15.00
- FedEx Shipments are sent overnight to most areas. Alaska $15.00 — Hawaii $25.00 — Puerto Rico $60.00
- DHL (Puerto Rico only) Shipments are sent overnight to most areas. $75.00
Digital Impression
40%*
33%*
27%*
Reduction in complaints of high occlusion
Save $20 per unit off the list price
No inbound impression shipping cost and quicker case turnaround
*Data based on 12,000 BruxZir model-free single posterior crowns manufactured digitally from Aug. 1, 2015, to Jan. 19, 2016.
We Accept Most Major Digital Impression Systems
FAQ
Call 1-800-889-9323 and a customer service representative will schedule a pickup for you.
If you need shipping materials such as FedEx airbills, USPS Priority Mail pre-paid shipping labels, bags, case boxes, Rx forms or other supplies, our customer service representatives will be happy to assist you. To order:
Email: mail@pacificedgelab.com
Call: 1-800-889-9323
Fax: 1-800-229-3295
Option 1: Click here to email us and request a copy of your invoice.
Option 2: Call our Accounting Department at 1-888-336-1885.
Do not pay the invoice from FedEx. Call 1-800-889-9323 and scan or fax the invoice to Pacific Edge Dental Laboratories at 1-800-229-3295.